moje.sestraemmy.cz
GENERAL MEDICAL PRACTICE
Everyone deserves the conscientious care of a general practitioner.
We are a private practice with a team of doctors led by Dr. Youngová. Our mission is to provide the best possible quality of care to all our patients, whether they subscribe to Komfort+ or not.
Come and see for youself - register with us and come to our practice at the Dejvická metro station in Prague 6.
Opening hours during the Christmas holidays
During the Christmas holidays, our opening hours will be limited as follows:
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December 23: 7:30 AM - 2:00 PM
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December 24: Closed
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December 25: Closed
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December 26: Closed
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December 27: 7:30 AM - 2:00 PM
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December 30: 7:30 AM - 2:00 PM
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December 31: 7:30 AM - 2:00 PM
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January 1, 2025: Closed
Please arrange your non-urgent requests (prescriptions, referrals, etc.) well in advance.
Emmy app for Android
Virtual nurse Emmy is now also available for Android. You can download the app here.
Vaccination against influenza
Dear patients,
From September 30th, we start vaccinating patients over 65 years of age against influenza with the Efluelda vaccine (along with influenza, it is also possible to get vaccinated against tick-borne encephalitis, pneumococcus and covid).
Vaxigrip vaccine intended for younger patients will be available from October 14th. Make your appointment now via sestraemmy.cz.
Vaccination against Covid
Dear patients,
we vaccinate against Covid again, you can arrange your appointment via sestraemmy.cz.
Vaccination against whooping cough - pertussis
Dear patients,
the whooping cough vaccine is currently available in our practice, you can arrange your appointment via sestraemmy.cz.
Face masks in our practice
Dear patients,
if you come to our practice with a respiratory illness, please wear a face mask for the whole time, you can help protect the health of other patients as well as our staff.
Important info regarding appointments
Please continue to make appointments in advance for all your visits to the practice (preferably via sestraemmy.cz)!
Our no walk-in policy represents a permanent change, we're not going back to how things were before covid.
It means you don't have to wait to see the doctor as before in a crowded waiting room, which minimizes the risk of infection from other patients. And the doctor can better focus on each patient in the time allocated.
Please bring your health insurance card and your ID with you for every visit.
We would also like to inform you that parking options near our practice are limited. Please consider this when planning your visit to avoid any potential delays.
At present, you can reach us in the following ways
- The preferred option is through the app sestraemmy.cz, it's simple and fast, Your request will not be lost - we will resolve all of them, even if not right away, we process requests according to clinical priorities. Now you can also make an appointment for most requests directly in the application.
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Voicebot - when you call the doctor's office, you can leave a message via the robotic assistant, which will be transcribed into the Nurse Emma application and we will continue to deal with it in the same way as with the previous variant.
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You can try to call directly every working day during the time 9:00 -10:00 and 14:00 -15:00.
As another option, you can also pay for the Komfort+ service and get the opportunity to call directly at any time during office hours (a telephone line reserved for Komfort+ clients will be available to you). The nurses are not always able to handle the call right away, but the call information will be transcribed to Emma so that we can call you back.
Our opening hours
To make an appointment, please use sestraemmy.cz or call during opening hours on 222 366 166 (you can call us directly between 9-10am and 2-3pm every working day, otherwise you can also leave a message via our robotic assistant).
Please note that we only make appointments for registered patients, and for the initial examinations that are required in order to register with us.
David Dobiáš (physiotherapy) sees clients by appointment only on weekday afternoons and evenings and on Saturdays, please call 736 602 775 if you wish to make an appointment.
Dr. Zuzana Tichá (psychotherapy) sees clients by appointment on Tuesdays and Thursdays (mornings as well as afternoons), please call 606 444 106 if you wish to make an appointment.
Our general practice in Prague 6
We are a private practice with a team of doctors led by Dr. Youngová. Our mission is to provide the best possible quality of care to all our patients, whether they subscribe to Komfort+ or not.
Although a majority of our patients is Czech, we serve a large minority of English-speaking patients.
We believe that our combination of well-qualified, English-speaking doctors, a pleasant environment and patient-centred approach, all available on Czech public health insurance is unique. For patients who are not covered by the public health insurance, it is possible to pay cash. We also offer an affordable package of additional services that are not covered by public health insurance.
The fact that most of our care is provided on public health insurance does however mean that we cannot afford to maintain all aspects of our care to the same standard that you would expect from a privately funded centre. Not all our nurses, for instance, speak fluent English, though all speak some. So if you are having difficulties communicating (especially on the telephone), please be patient (we try to ensure that there is always one fluent English-speaking nurse on duty at any given time, but if for instance she is attending to another patient, you may not be able to speak to her).
We are also one of the first all-electronic surgeries in the Czech Republic, and we are proud to have co-founded sestraemmy.cz.
In our practice you can meet medical students from the 1st Medical Faculty in Prague and also we train young doctors, before they fully qualify in general medicine.
Information for new patients
We accept patients from all public health insurance companies. We register patients from Dejvice and surrounding area preferentially. We register patients over 65 years only from Dejvice and the surrounding area due to the duty of visitation.
You can submit your request to register with us via the sestraemmy app (choose request "Registration"). The waiting time for an initial appointment is currently a number of months, so please be prepared for a wait.
In addition to standard health care covered by public heath insurance we also offer a package of additional services Komfort+. Subscribers to the package get extra appointments in the afternoon and evening, digital delivery of documents, extended telephone consultations, all test results sent as standard, and a dedicated telephone line. Learn more about Komfort+ here.
Insurers
Contact
MUDr. Youngová & spol., s.r.o.
is listed in the companies' register at the Town Court in Prague, Section C, entry number 165343
Identification number (IČ): 24676772, official electronic postbox 4gcq2qi
Vítězné náměstí 829/10,160 00 Prague 6
tel. +420 222 366 166
patient app: moje.sestraemmy.cz